Our rewards program issues reward points (think store credit) on all eligible purchases, and 1 point = $1. Points can be redeemed on a future purchase and apply to anything in our store, with the exception of gift cards. Points are determined at an item level, based on our margin, so point values may vary between similarly priced items.
Only members can earn and redeem points, so you must be logged into your member account to earn. Only full-price items are eligible to earn points. If a discount code is applied to your order, those discounted items will become ineligible to earn points. In instances where you apply points to an order, you will not earn additional points on that portion of your order.
You can redeem some or all of your points at checkout by clicking "Apply Points". Redeemed points are applied to your order in the form of a discount, so you cannot redeem points and apply additional discount codes on the same order. Points are applied to the subtotal and cannot be applied to taxes or shipping fees.
Returns and Points:
In the event you return an item where points were earned, those points will be deducted from your balance when we process the return. If you do not have a balance to cover those points, we will charge the difference to your original form of payment.
If you return an order where points were redeemed, those points will be returned to you.
Free Trial Memberships and Points:
You can earn Reward Points while on a free trial, but cannot redeem them unless you upgrade to a paid membership. Once your free trial is over, you will have 30 days to upgrade before losing your points.